Delivery & Returns

Postage & Delivery

All products are sent either via Royal Mail, Parcel Force, or courier delivery. Larger items such as wetsuits and surfboards will be sent with order tracking. Delivery is only currently available within the United Kingdom and Ireland (ROI).

Delivery Costs:
UK, NI, ROI:
Clothing & Accessories up to 5kg total order weight - £3.50
Wetsuit (Single) or total order weight 5-10kg - £10.00
Surfboard or total order weight over 10kg: £25.00

Ordering Terms & Conditions

Delivery Policy:
We can not guarantee a specific time of delivery on the actual day of delivery, this is at the discretion of the delivery/courier company. Please note, while we make every effort to deliver your goods on the agreed day, we are not liable if we fail to do so due to circumstances beyond our control.

Payment Policy:
Payment is requested securely and processed using Shopify Payments system at the time the order is placed. If for some reason, we can not fulfill your order for any reason you will be notified via email. We can cancel your order and refund the charges if you so wish if an order cannot be fulfilled.

Returns

SUB6 really hope you are happy with your purchase but if you need to return your item(s) for any reason please contact us first to speak with us on why you need to make a return . The customer will arrange to get the purchase back safely to us and cover the cost for postage themselves. Products must be sent tracked with tracking number provided. We can only offer refunds on items returned in unworn / unused condition within 28 days of purchase. Any items received in a non-sellable or damaged condition will not be accepted for a refund, sorry. Please ensure that you return the goods to us in their original packaging.